The Elf-M company has introduced the Tillypad XL hospitality management system to Raivola, a country hotel on the Karelian Isthmus.Raivola is a premium resort hotel, where you can find a restaurant, bar and cafe, sports field, fitness center, saunas and a children's center, as well as banqueting and conference halls for functions and meetings. Over a decade Raivola has acquired a reputation as a wonderful place for both family and corporate recreation.Almost from the moment of its foundation, the hotel has used the classic version of the Tillypad system. However, over time the hotel's institutions have increased in number, as well as the range of services offered to clients. Therefore the hotel management made a decision to update the software to the Tillypad XL system.It took the Elf-M company just a few hours to implement the project and install the new system. The hotel's operations were not interrupted even for a minute. In particular, Raivola's management wanted to use mobile solutions and introduce flexible access settings for employees.The Tillypad XL system made it possible to use PAD instead of POS terminals, thus allowing the hotel to atomize the operation of an additional location, remote from the restaurant. Now waiters can quickly draw up an order and transfer it to the kitchen, as well as knowing when it will be ready for the customer.Moreover, Tillypad XL offers a multi-level access CONTROL system, which eases the work of the accounting office. With this system, accountants can deal only with the information that is relevant to their duties. It prevents confusion and unauthorized operations made through error or ignorance.Nikolay Bukhtoyarov, Elf-M director, has said: “The operation of the Raivola facilities where Tillypad XL is incorporated has speeded up. In addition to the restaurant, bar and cafe, this list also includes billiards, which is totally controlled by the system. Among the other advantages of switching over to the Tillypad XL system, Raivola's management also appreciates a flexible discount system, which is highly relevant to a hotel complex with such a wide range of services”.
Raivola always chooses Tillypad