The Sicaffe international coffee house chain has chosen the Tillypad XL hospitality management system. The system has been installed by Elf-M, a long-term Tillypad partner.The first Sicaffe was opened more than fifteen years ago. Today it is an international brand with locations in Tel-Aviv, New York City and St Petersburg. In spite of being scattered across the globe, all Sicaffe sites have always been distinguished by their coffee: aromatic, freshly brewed, varied and diverse, but always of the highest quality.And this is not mere advertising bravura. Sicaffe blends are derived from perfect green beans, roasted in-house in front of clients. That is why each coffee house in the chain is equipped with professional roasting machines. Freshly roasted coffee beans are kept in special containers for 48 hours to rid them of all unwanted oils. Then the beans are used to brew the finest coffee. What's more, you can even buy Sicaffe-branded roast coffee beans yourself, to make a cup of this delicious coffee at home.In St Petersburg the chain opened two branches: Sicaffe in Gorokhovaya Street and Sicaffe Grand in B. Morskaya Street. The location in the historic center, a pleasant homely atmosphere, impeccable service, pastries and desserts made in-house and a rich assortment of cocktails and exquisite coffee are only some of the reasons why Sicaffe is worth visiting more than once.One more component of Sicaffe's success is the Tillypad XL system, which has been introduced in both locations. The system allows the management to control the chain, and ensures accounting integrity, inventory control and improvements in service quality. Today each waiter works with an iPod and serves his or her clients more quickly.Nikolay Bukhtoyarov, the director of the Elf-M company, observes: "The automation of Sicaffe has required all the capabilities of the Tillypad XL system, including the most sophisticated ones. POS-based operations on the movement of inventories have drastically facilitated transferring food from the kitchen to the bar. Thanks to Tillypad XL we can now redistribute our accounting and management resources more efficiently. The chain's management greatly appreciates the performance of the system and ranks it as the best choice for their coffee houses".
Tillypad XL in Sicaffe, an international coffeehouse brand