Opened in the end of December 2017 in Ivanovo, 'Zhora, Zhar!' ('Grill, George!') is a new street food place to drop in for a pint of craft beer and a burger. As experienced restaurateurs, the owners knowingly chose Tillypad as their automation solution. In fact, they have already been using it for a few years for their other restaurant chain project.
A burger place concept, however popular it may be worldwide, is a novelty for Ivanovo. Up until recently, only a couple of venues, aside from some chain restaurants, have been serving delicious meaty burgers. Though 'Zhora, Zhar!' has not been around for long, it has already won the attention of the residents and earned their positive feedback.
While keeping in mind that the startup costs should be brought down to a minimum, the proprietors focused on the most important points for a restaurant: good service and fast communication with the kitchen. To meet these demands, they purchased Tillypad Front Office and KDS licences. Since Tillypad was configured at the other restaurant chain by the same management, our automation specialist recommended using the existing licence and working remotely through the central server.
Vyacheslav Odinets, the representative of Tillypad in Ivanovo: ‘We configured flexible access rights for the stock items, stores and other system objects to avoid the mix-up between them. We managed the task without much difficulty thanks to the system of security levels and privilege sets. Besides, we created a new KDS query type and order ticket based on the existing system settings.’
Any time soon, the owners plan to extend the line of equipment to take the full advantage of the KDS licence. Here, at 'Zhora, Zhar!', broiled burgers are often coupled with craft beer on tap. Therefore, the management is looking to acquire Tillypad EGAIS to keep count of the alcoholic products as the latest law in Russia requires.
So far this cafe is not a part of any chain, but plans are underway to open one more venue.