This April, Tillypad participated in the III Restaurant Economic Forum in Moscow as its official partner. The Forum focused on topical issues in the catering business of today such as digitalisation, optimisation, and diversification, with the main theme of the event worded as 'The restaurant sector at the time of global change'.
The discussions took the forms of substantive sessions, hands-on seminars, roundtable conferences, and even off-site tours. While in-house meetings allowed the participants to study the general trends and effective management models, the off-site tours revealed how the restaurants work from within. During the substantive sessions, the gurus of the restaurant business shared their wisdom on capital raising, as well as prospects and risks of partnership.
Workshops and hands-on seminars presented by the specialists were of particular interest for the guests of the Forum. Indeed, where else would one get professional recommendations on budgeting, or useful life hacks from the industry's pundits? 'Digitalisation gives new opportunities. Restaurants are going on-line', was one of the main seminars' topics. To remain up-to-date with evolving technology, a successful venue should follow the current trends and adapt accordingly.
Liudmila Alyamovskaya, the commercial director of Tillypad, believes that these days every restaurant should have its own delivery
service. In her presentation, she guided the restaurant business professionals through the modern solutions for any delivery business structure. Taking and processing orders, logistics, customer database, CRM—those were only a small part of the issues addressed in the presentation. At the Forum, Tillypad had its own information stand where our managers demonstrated all the advantages of the system, answered tricky questions, and helped to figure out how the system worked.
In today's Russia, The Restaurant Economic Forum is a milestone event bringing together the leading experts of HoReCa industry for discussion and communication.