The Tillypad company has found a solution for the Tillypad XL hospitality management system regarding the kitchen display, which leads to greater efficiency in running restaurant kitchens.
In order to notify kitchen staff of outstanding orders, we usually print order tickets using remote printers. However, this does not give the kitchen staff a comprehensive view of their work. By contrast, Tillypad XL's solution for interfacing the kitchen display facilitates not only the display of the full list of orders, but also tracking of the stages of preparation.
The kitchen display is a monitor on which the Tillypad XL system presents the information about every order, including the time required to prepare dishes. The system uses colour indicators to facilitate data reading. Therefore, it is a very convenient way to notify employees which dishes have just been ordered, which dishes are being prepared - and in which cases the staff need to hurry.
Restaurateurs agree that kitchen displays make kitchen operations significantly more efficient. Chefs distribute duties among employees more effectively, and orders are fulfilled on time and more accurately, thus ensuring a better quality of service for guests. This, in turn, attracts more clients.
Tillypad XL's solution makes it possible to show all outstanding orders in one list, or to subdivide them into categories (starters, main courses, side dishes, etc.). Moreover, settings can be made in such a way that particular groups of orders are displayed on different monitors (for example, cold and hot dishes displayed separately).
The Tillypad XL system takes into account the time required to prepare each dish and highlights urgent orders in any colour you wish. For example, green can be used for new orders, yellow for orders with more than half of the preparation time expired, and red can indicate orders with time expired, but as yet unfulfilled.
Such visual representation helps kitchen staff manage orders and coordinate work in a more productive way. In addition, restaurateurs themselves can set the preparation time for each category of dishes – and for colour change intervals. They can select, for instance, how many minutes it will take for dishes to go from the green to the yellow to the red category.
"The kitchen display is one more useful and handy tool to improve the quality of the service offered to customers. It enables restaurants to achieve a greater efficiency in kitchen operation without buying an additional license. The kitchen display allows orders to be fulfilled quickly and accurately, and that is a sure sign of a fine restaurant," observed Ludmila Alyamovskaya, the commercial director of Tillypad.